It can be hard to really understand your guests when you only have online review data to go on, especially now when their needs are changing and evolving.
Plus how do you remarket to those guests who have stayed with you in a way that is attractive enough to entice them back?
As a hotelier, you know that right now, every investment that you make has to count, and give you the tools necessary to attract bookings at scale.
So how do you:
Deeply understand your guests’ needs and experiences
Make operational changes based on what guests want and
Remarket to them in a personalised way?
Marketing and hotel CRM solution, For-Sight, has teamed up with award-winning feedback and ORM solution GuestRevu, to give you the most powerful hospitality technology you have ever seen. Collect and collate guest data in a meaningful way so that you and every member of your team can have a single point of truth.
Asking guests about their stays and actioning these insights puts you in control of their booking journey, from inspiration to post-stay, no matter what the future holds. Boost your online reputation, increase your property's ROI and target guests with the personalised marketing they want to receive from you.
But don't take our word for it – this is what one of our mutual clients has to say about using both products:
CEO, The Hotel Folk